Frequently asked questions
FAQ
What makes the TravelPro Bag™ unique?
The TravelPro Bag™ features a revolutionary vacuum compression system that allows you to pack up to 3x more. It’s also durable, waterproof, and equipped with smart compartments for optimal organization.
How does the vacuum system work?
The vacuum system compresses clothing and soft items to maximize storage. Simply pack your items, activate the vacuum seal, and enjoy triple the space of a standard bag.
Is the TravelPro Bag™ waterproof?
Yes, the TravelPro Bag™ is made with premium waterproof materials to keep your belongings safe and dry, no matter the conditions.
Ordering & Shipping
Do you offer international shipping?
Yes! We offer free worldwide shipping on all orders.
How long will it take to receive my order?
- UK: 3-7 business days
- Worldwide: 7-15 business days
Tracking information will be emailed to you once your order has shipped
Can I modify or cancel my order?
Orders can be modified or canceled within 24 hours of placing the order. Contact us at travelprobagstore@gmail.com for assistance.
What happens if my order is delayed or lost?
If your order hasn’t arrived within the estimated delivery time, please contact us at travelprobagstore@gmail.com. We’ll work to resolve the issue promptly.
Returns & Refunds
What is your return policy?
You can return your TravelPro Bag™ within 30 days of receiving it, provided it is unused and in its original packaging. For more details, visit our Returns & Refunds page.
How do I request a return?
- Email us at travelprobagstore@gmail.com with your order number.
- We’ll provide a return label and instructions.
- Once received, we’ll process your refund within 7-10 business days.
Product Features
Does the bag fit airline carry-on requirements?
Yes, the TravelPro Bag™ is designed to meet standard airline carry-on size limits, making it perfect for saving on baggage fees.
What materials are used in the bag?
The bag is crafted from premium waterproof and scratch-resistant materials for durability and style.
Does the bag include a USB charging port?
Yes, the TravelPro Bag™ features an integrated USB charging port, so you can stay connected on the go.
Support
How can I contact customer support?
You can reach us via email at travelprobagstore@gmail.com. We typically respond within 24-48 hours.
What if I have additional questions?
If your question isn’t answered here, don’t hesitate to get in touch. We’re happy to help!